ITIL or Information Technology Infrastructure Library is a training institution, which has been set up for all those who are interested in acquiring knowledge of IT practices. It was launched in 1989 as a result of rapid development in the IT sector. Companies these days require employees, to at least have the basic knowledge of IT, as nothing today happens without the involvement of IT.
Apart from that, anyone who wants further education in IT, first needs to get through the ITIL foundation certificate. This provides a basic framework for IT practices, and choosing online classes or regular classes can carry the training. Training includes mock exams, and the final paper has 40 questions with a time limit of 2hours.
Online classes have the advantage of time and money convenience, however online students don’t get to meet other students, and have to study themselves. If they aren’t motivated enough, then it is most likely that they will drop off the course. There are three phases of training before you become an accredited ITIL expert.
Foundation Training
The first phase of ITIL training is the ITIL Foundation Training, The curriculum includes: information system, information data, hardware, software knowledge and the role of each component within the system. It is the crux of information technology.
Practitioner Training
This phase is based on principles and practices that involve the conduct of employees, in making sure that various constituents of the organization are fulfilling the role assigned to them. It has three separate specializations. It is up to student whether he wants to take one or all three, but they can’t be taken simultaneously.
They are (1) release management, (2) configuration management and (3) change management. Release management encompasses the support for software products. The practitioner gains command over different stages of creating software.
Configuration management training is about establishing the stability of the software or system, while also maintaining balance upon its implementation. Change management training supervises any process of change in the organization.
Managerial Training
This level of ITIL training helps the trainee to run an organization smoothly. He learns to coordinate the different processes of an organization into one flawless unit.
A person with complete ITIL training has to offer a range of benefits to its organization. It includes excellent time management, cost effectiveness, discipline and an overall rise in the standards of the office environment.
