Warehouse personnel are crucial to any supply chain management exercise. When you go through any standard warehouse job description you will realize that they are responsible for a range of important activities such as overseeing the efficient, dispatch, receipt and storage of a plethora of goods such as raw material, food, clothing, manufactured parts, consumer goods, medicinal items, etc.
In addition to this, they are also expected to manage processes, systems and people with an aim to make sure that the core job of warehouse management is performed efficiently. It is the job of the warehouse manager to ensure holistic health and safety requirements are maintained within the building where the goods are stored.
A good warehouse manager is expected to be good with delegating, interacting with people across organizational levels, work with a team of workers and handle a range of personnel and administrative challenges such as recruiting, training and disciplining the staff.
Many warehouse managers are also expected to supervise the picking, packaging and distribution of the stocked goods.
Quintessential Activities included in a Warehouse Job Description
The extent of activities included under the gamut of a warehouse manager’s responsibilities depends on the size of the business that is part of. In larger set ups, managers are expected to play a slightly more strategic role which includes general management, administration as well as planning. In addition to this it also includes the routine supervision of staff members and overseeing the work achieved by various team heads who report to the manager. In contrast to this, a small operation expects the warehouse manager to have a more practical and hands-on approach towards their work.
Furthermore, here is a list of activities most warehouse managers are expected to handle –
- Planning and monitoring the delivery, storage and dispatch of goods and orders.
- Interacting with suppliers, transportation operators, customers and the head office.
- Supervising the stock and making sure the orders are processed efficiently.
- Making sure the organizational objectives with respect to budget, quality control and environmental requirements are duly met.
- Interacting with the head office to understand their goals and objective and making sure they are fulfilled.
- Making efficient use of automated and computerized systems to manage stock of goods stored, received or dispatched.
- Interacting and engaging in sales enquiries and other follow up communications that are received by email, phone or fax.
- Maintaining and updated stock control system
- Planning to accommodation future capacity requirements
- Arranging to recruit and train the staff.
- Monitoring overall performance of stave and finding ways to keep them motivated.
- Encouraging team work and ensuring productivity with an aim to meet organizational targets.
In addition to this, the warehouse manager is also responsible to develop reports on a regular basis to communicate with the head office, make visits to the customers for feedback and ensure all quality standards are met with and oversee the maintenance of all machinery and equipment that is being used in the warehouse.
With hands-on managerial skills, effective leadership qualities and some focus, anyone can opt for a progressive career in warehouse management.
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